Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to flag an issue with a casino we've covered? This page explains how to get in touch with Non Gamstop Casinos and what kind of enquiries we're best placed to help with.
What We Can Help With
Non Gamstop Casinos is an independent research and comparison site covering casinos not on GAMSTOP for UK readers. We're not a casino ourselves, so there are some things we simply can't do — but there's plenty we can. Get in touch if you'd like to:
- Ask about how we rate and rank the casinos featured on the site
- Report outdated information, a broken link, or an offer that's changed
- Suggest a casino not on GAMSTOP for us to research and potentially review
- Query something in one of our guides, comparison tables or FAQs
- Raise a general feedback point about the site's content or accuracy
What We Can't Resolve Directly
Because Non Gamstop Casinos doesn't operate any casino, hold player funds, or process bets, we're not able to help with account logins, deposits, withdrawals, bonus disputes or verification issues at any individual brand. Those matters sit with the operator itself — each casino listed here, including the sites reviewed in our full guide, has its own customer support team who can look into account-specific problems.
If your enquiry relates to gambling harm, spending you're worried about, or wanting to strengthen exclusions beyond GAMSTOP, our Responsible Gambling page has practical steps and support routes worth reading first.
Before You Write In
A lot of common questions are already answered elsewhere on the site, so you might find what you need faster there:
- For background on who we are and how the site is funded, see About Us
- For our full rundown of researched operators, bonus terms and payment options, see Non Gamstop Casinos UK 2026
- For the legal terms governing use of this site, see Terms and Conditions
How We Handle Enquiries
We read every message that comes in, though as a small editorial team we can't guarantee an instant reply, particularly if your question requires us to go back and re-check a casino's current terms. Enquiries about factual errors or outdated offers get priority, since keeping the site accurate matters more to us than response speed on general feedback.
We don't accept payment from operators in exchange for correcting or improving a review — any commission we earn comes from referral links, and it plays no part in how we score or rank a site. If you're an operator getting in touch about your own listing, we'll still apply the same editorial standards as everywhere else on the site.
A Quick Reminder on Age and Location
Non Gamstop Casinos is intended for readers in Great Britain aged 18 and over. If you're contacting us on behalf of someone under 18, or with a query unrelated to online casino content, we may not be the right team to help — but let us know regardless and we'll point you in a sensible direction where we can.